Adeptco is Mark Firehammer

The "SuperTech Guy"........Empowering Computer Users

Help & understanding is never more than click or a call away!

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Don't think your computer will never crash. It's very unwise!

The question is "when will your computer crash and how fast can I recover? 

In one call and one visit I'll:

  • Analyze your backup and recovery needs

  • Recommend and explain the best solutions for those needs.

  • Implement those solutions on time and on the quoted budget.

  • Set you up so that your system can be monitored remotely at your request

Once you are setup as a client:

  • Most routine support can be handled remotely.

  • I schedule email reminders regarding any accounts or subscriptions that need renewal for continued protection.

  • I am on-call via phone and web to handle any emergencies or questions.

Available options:

  • Uninterruptible and safe power
  • Automated Local data backup
  • Automated offsite data backup
  • Automated local system backup
  • Automated offsite system backup
  • Full security and maintenance suite; antivirus, antispyware, firewall, fishing filter, automated disk defragmentation, disk cleanup, system optimization, etc.
  • Secure your Wireless network
  • Printer sharing
  • Internet connection sharing
  • Virtual private networks
  • Shared documents and calendars
  • Net storage devices and media servers

Benefits

  • Eliminate hours of frustrating time trying to fix it yourself.
  • Lower employee down time by having them call Adeptco instead.
  • Over the phone, or by remote access, calm, patient, stress free, step by step guidance to get you through those frustrating technical glitches.
  • In office service when over the phone isn't workable due to your office hours, connectivity issues or employee responsibilities. (In Office: Pioneer Valley Only)

Remote Access Tech Support:

  • Remote access time is billed by the minute.
  • Blocks of time are available for significant discounts.

Cost for In Office Tech Support:

  • First hour on call visit $75
  • Additional hours per visit $60 per hour 
  • Most visits require only the first hour.
 

Credit Cards Accepted


 

Easthampton, MA 01027


Adeptco

The Pioneer Valley, Massachusetts Call: 413-303-0315